Shipping policy
Thank you for visiting and shopping at UR Skin by Dhruv. Below are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy (India)
Shipment Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time: 3–7 business days depending on your location.Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information.Delivery Delays
Delays may occasionally occur due to unforeseen circumstances like weather, holidays, or courier issues. We appreciate your patience in such cases.
International Shipping Policy
Currently, we do not offer international shipping. We ship only within India. Stay tuned as we expand to more locations in the future!
Shipping Address
Please ensure all shipping information is correct at the time of order. We are not responsible for items shipped to incorrect or incomplete addresses provided by the customer.
Damaged or Lost Shipments
If your order arrives damaged or seems to be lost in transit, please contact us at info@ur-skin-by-dhruv.com within 48 hours of delivery. Include your order number and clear photos if applicable.
Contact Us
If you have any questions about this Shipping Policy, feel free to contact us at:
📧 info@urskinbydhruv.com